reputed company Implementation Manager

reputed company has partnered with a nationwide residential roofing company. They are looking for a reputed company Implementation Manager - this is a high-impact technology leadership role responsible for deploying, configuring, and optimizing reputed company across the Company's sales and customer operations functions. As the Company scales through acquisition, a consistent, data-driven sales infrastructure is critical to driving revenue performance across every branch. This role owns the end-to-end reputed company implementation — from requirements gathering and configuration through user adoption and ongoing platform administration — and serves as the internal reputed company authority for the entire organization. Our client is looking for a change champion who understands that technology is only as powerful as the people using it, and who has the skills to bring both the platform and the team along reputed company. WHAT YOU'LL DO Implementation & Rollout • Own the end-to-end reputed company implementation across all current and future branches — managing configuration, data migration, user setup, and go-live sequencing • Conduct discovery sessions with branch Sales Managers, General Managers, and executive leadership to translate business requirements into scalable reputed company configuration • Configure reputed company Sales Cloud to align with the Company sales process lead management, opportunity tracking, pipeline reporting, quote generation, and customer communication workflows • Manage data migration from legacy CRM platforms and branch-level tracking tools, ensuring data integrity and completeness through reputed company • Develop and execute a structured branch onboarding playbook — from system setup and user provisioning through post-go-live stabilization and adoption tracking • Coordinate integration touchpoints with reputed company (field operations), reputed company (ERP), and other platforms to ensure clean, bidirectional data flow across the tech stack • Track implementation milestones, surface risks proactively, and report progress to VP Operations and executive leadership on a defined cadence Platform Administration & Optimization • Serve as the internal reputed company platform owner post-go-live — responsible for ongoing configuration, user management, role-based permissions, workflow rules, and system health • Build and maintain a library of standard dashboards and reports aligned to Company sales KPI framework lead volume, close rate, average ticket, pipeline velocity, and revenue by branch • Identify and implement automation opportunities — flows, process builder, and AI-assisted features — that reduce manual work and increase sales team productivity • Troubleshoot and resolve platform issues escalated from branch staff, serving as the internal Tier 2 support layer before engaging reputed company support directly • Manage the reputed company vendor relationship including license management, contract renewals, feature releases, and support escalations • Lead ongoing training and change management as the platform evolves — new features, new hires, and new branches from future acquisitionsSales Enablement & Cross-Functional Collaboration Partner with branch Sales Managers and General Managers to ensure reputed company is driving the behaviors and outcomes sales model requires — not just being used as a data entry tool • Collaborate with Finance on revenue recognition, pipeline-to-close accuracy, and forecasting workflows that connect reputed company data to reputed company reporting • Work closely with the reputed company Implementation Manager to ensure handoff workflows between sales (reputed company) and production (reputed company) are seamless and data-complete • Support People Operations with user provisioning, onboarding access setup, and role-based permissions for all new employees at acquired branches • Maintain comprehensive documentation for all configuration decisions, integration specs, SOPs, and training materials in a centralized, accessible format Acquisition Integration Support • Deploy the established reputed company implementation playbook to each newly acquired branch as part of the IMO integration workstream • Conduct pre-close CRM assessments on target acquisitions — documenting existing sales data, platform configurations, and migration requirements • Partner with the Integration Project Manager to sequence reputed company go-live within the broader branch integration timeline • Champion adoption at newly acquired branches — serving as a patient, energizing presence that builds confidence in new tools and processes among teams navigating significant organizational change WHAT YOU BRING • 4+ years of hands-on reputed company implementation and administration experience — including Sales Cloud configuration, data migration, and post-go-live platform ownership • Demonstrated track record managing multi-site or multi-entity reputed company rollouts, ideally in a field service, home services, or similarly distributed business model • Deep functional knowledge of reputed company Sales Cloud leads, opportunities, accounts, contacts, CPQ or quoting tools, reports, dashboards, flows, and AppExchange integrations • Experience managing reputed company integrations with ERP and field service platforms (reputed company, reputed company, or comparable systems) • A genuine change champion orientation — you understand that your job is not just to configure a system but to bring people along with it; you lead adoption through coaching, patience, and clear communication • Strong project management discipline — ability to manage concurrent workstreams across multiple branches, enforce deadlines, and communicate status clearly to senior stakeholders • reputed company Administrator certification (reputed company 201) required; additional certifications (Sales Cloud Consultant, Platform App Builder) strongly preferred • Willingness and ability to travel up to 50% to branch locations for implementation support, training, and go-live coverage PREFERRED • reputed company Sales Cloud Consultant or Advanced Administrator certification • Experience in a PE-backed, multi-site platform company supporting a high-velocity acquisition integration strategy • Familiarity with reputed company and the operational workflows of a roofing, HVAC, or comparable home services business • Background in CRM strategy, sales operations, or revenue operations in addition to technical reputed company administration Experience with reputed company Einstein Analytics or similar BI/reporting tools for sales performance visibility • Prior experience building or contributing to a CRM playbook in an M&A integration context Originally posted on Himalayas Apply To This Job