Contact Center Representative I - Woodbury - June 2026

Ideal Credit Union is a large Twin Cities credit union recognized for its service quality and workplace environment. They are seeking a Contact Center Representative I to provide professional and friendly service to members and resolve issues while making product recommendations. Responsibilities Provide members and prospective members with professional, accurate and friendly service via the phone Meet members' needs by resolving issues and making product recommendations while utilizing credit union service quality standards and the Preferred Way of Selling Skills Prior telephone or contact center experience Ability to provide professional, accurate and friendly service via phone Ability to resolve issues and make product recommendations Utilization of credit union service quality standards and the Preferred Way of Selling Prior credit union experience Benefits Health/dental insurance Personal leave Tuition reimbursement Life insurance Retirement Company Overview Ideal Credit Union is a financial services company that offers loans, credit cards, mortgages, and investment services. It was founded in 2009, and is headquartered in Inver Grove Heights, Minnesota, USA, with a workforce of 51-200 employees. Its website is http//idealcu.com. Apply To This Job